A storefront that thinks with every shopper. Dynamic FAQs and an AI Shopping Assistant that know your catalog, answer questions, and drive conversions — live in 15 minutes.

Get started freeBook a demo

68%

of shoppers abandon purchases when questions go unanswered

$15

Average cost of a single support ticket that could've been deflected

3x

Higher conversion when shoppers get instant, relevant answers

Shoppers don't contact support — they leave. Static FAQ pages buried in your footer don't cut it. Your product pages need intelligent, contextual answers that resolve doubts at the moment of decision.

How ChatCast works

Two steps from raw Shopify data to AI-powered shopping experiences.

Step 01

Prepare your catalog for AI

Connect Shopify. We automatically enrich every product with:

AI-generated FAQs
Natural language search
Structured policies
Enriched descriptions
Step 02

Launch AI shopping experiences

GPT-like shopping assistant and dynamic FAQ — live on your storefront in 15 minutes.

Dynamic FAQ widget
AI Shopping Assistant

Experience how ChatCast transforms customer support and drives sales with AI-powered answers.

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Size

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Get Started Free

5 min

One-click install. Products, descriptions, policies auto-sync.

5 min

Style your FAQ widget and AI Assistant to match your brand. Drop them on any page.

5 min

FAQ widget and AI Assistant on your store. Start helping customers. Done.

01

Catalog preparation

Raw product titles, prices, and images
AI-generated FAQs, enriched descriptions, structured policies
No semantic search — keyword matching only
Natural language search across your entire catalog
Manual content work to keep data current
Automatic enrichment on every product sync

Your competitors ship raw data. You ship intelligence.

02

AI shopping experiences

Static FAQ pages nobody reads
Dynamic FAQ that answers from your actual product data
Generic chatbots with scripted flows
GPT-powered shopping assistant that knows your catalog
Buried in the footer
Contextual — appears on product pages at the moment of decision

They answer tickets. We sell products.

AI-powered answers for your Shopify store. Start free.

Answer shopper questions automatically from your product data. No templates, no manual work.

No credit card required

$0 / month
  • 200 FAQ responses/month
  • Unlimited product catalog sync
  • AI-generated answers from your data
  • Embeddable FAQ widget
  • Basic analytics
Start answering questions
Recommended

Full Dynamic FAQ capabilities plus AI Shopping Assistant for conversational product discovery.

14-day free trial included

$79 / month
  • Everything in Free
  • 2,500 responses/month
  • AI Shopping Assistant widget
  • Advanced analytics
  • Widget customization
  • Priority support
Start 14-day trial

For high-volume stores and multi-brand portfolios with advanced integration needs.

14-day free trial included

$199 / month
  • Everything in Growth
  • 7,500 responses/month
  • Multiple storefronts
  • Custom integrations
  • Dedicated success manager
Start 14-day trial

Start free. Live in 15 minutes. No credit card required.

Frequently Asked Questions

Everything you need to know about Dynamic FAQ

How is Dynamic FAQ different from a regular FAQ page?
Traditional FAQ pages are static documents you write once and forget—and they hide in your footer where shoppers never find them. Dynamic FAQ learns from your actual product data—descriptions, specs, reviews, policies—and surfaces contextually relevant answers right on each product page. It stays current automatically as you update your catalog, so shoppers get accurate answers at the exact moment they’re making purchase decisions.
How does Dynamic FAQ help recover lost sales?
68% of shoppers abandon when they can’t find answers to their questions. Dynamic FAQ surfaces your product knowledge at the moment of decision—before shoppers leave to search elsewhere or abandon their cart. Stores using Dynamic FAQ see measurable conversion lifts because questions get answered instantly, 24/7, without waiting for support responses.
What analytics and insights do I get?
Dynamic FAQ logs every question shoppers ask, showing you exactly what information they’re looking for. You’ll see trending queries, unanswered questions that need attention, and patterns across your catalog. This question intelligence helps you identify gaps in your product pages and prioritize content improvements that directly impact sales.
How quickly can I get Dynamic FAQ running on my Shopify store?
About 15 minutes. Install from the Shopify App Store with one click, customize colors and positioning to match your brand, and activate on your product pages. No developers needed. Most stores are live and answering questions within the hour.
What does Dynamic FAQ cost?
We offer three tiers: Free at $0/month includes 200 AI responses—perfect for testing or low-traffic stores. Growth at $79/month includes 2,500 responses plus advanced analytics. Pro at $199/month includes 7,500 responses with priority support and custom integrations. All plans include unlimited products and full widget customization.
What happens when the AI can’t answer a question?
If Dynamic FAQ doesn’t have enough information to answer confidently, it will acknowledge that and offer to connect the shopper with your support team. Every unanswered question is logged in your analytics so you can identify gaps and add that information to your product pages or policies.
Will the widget slow down my product pages?
No. The widget is lightweight (under 50KB) and loads asynchronously after your page content. It has zero impact on your Core Web Vitals or page speed scores. We also cache responses to ensure sub-second answer times.
Can I customize what the AI knows and how it responds?
Yes. You control what data sources Dynamic FAQ learns from—product descriptions, reviews, shipping policies, return policies, and more. You can also set the tone of voice, add custom instructions, and review/edit suggested answers before they go live.
Is customer data safe?
Absolutely. Chatcast is GDPR compliant with enterprise-grade security. We’re a data processor—you own all shopper data as the data controller. Conversations are encrypted in transit and at rest. We can share our data processing agreement (DPA) on request.