For D2C operators who refuse to rent their AI

A commerce-trained AI layer that lifts PDP conversion, deflects support tickets, and makes your catalog discoverable by the AI agents your shoppers are already using.

No credit card · Cancel anytime · Your data stays yours

95%

faster than GPT and Claude

37ms

response time

$0

per-query cost

AI-native brand skills

Your brand. Your AI skills. Your experience.

Everyone else ships a chatbot. ChatCast lets you design brand-native AI experiences that live on your site — product finders, gift concierges, size advisors, reorder flows. Each skill configured for your brand, answering in 37ms, $0 per query.

Support deflection

Deflect tier-1 tickets. Route the rest to your inbox.

We handle “what size?” and “when does it ship?” questions your support team answers a hundred times a day. Everything else escalates cleanly to Gorgias, Zendesk, Intercom, Front, or HubSpot — the inbox your team already lives in.

Agent-channel infrastructure

Incentivize the AI agents that send you real revenue.

ChatGPT, Claude, and Perplexity are the new top-of-funnel. ChatCast is the control panel — set commission rates, launch bonus campaigns, track every agent-driven sale with unique attribution codes. Your rules, your rates, your margin.

Why we built our own model

OpenAI, Anthropic, and Gemini weren’t built to understand ecommerce. Every “AI for ecommerce” tool on the market wraps them with a prompt and bills you per query. Our intent classifier was built for commerce — so your shoppers get the right answer in 37ms, your conversion doesn’t leak to latency, and your API bill doesn’t scale with your traffic.

Generalist LLMs
  • Trained on general web data — they don't know ecommerce intent
  • Misroute product queries — confuse substitutes with exact matches, leaking conversions
  • 700ms–2,300ms latency — shoppers tab away before they get an answer
  • $0.02–$3.44 per query — your AI bill scales with your traffic
ChatCast intent model
  • Fine-tuned on real ecommerce query-product pairs
  • 93.7% exact-match accuracy — routes to the right product
  • 37ms inference — no user ever feels the wait
  • Zero cost per query — your AI bill doesn't scale with your traffic
Intent classification benchmark
ModelAccuracyLatencyCost / query
higher = conversions savedlower = no abandon-to-loadyour wrapper tax
ChatCast81.0%37ms$0.00
Gemini 2.5 Pro70.0%2,285ms$0.24
GPT-4o69.5%803ms$0.48
Claude Opus 4.567.0%1,516ms$3.44
Claude Sonnet 4.565.0%1,212ms$0.68

Latency and cost gaps compound on every shopper session. For a brand doing 100K+ monthly conversations, the wrapper tax becomes a meaningful line item — and every 100ms of added latency quietly taxes your conversion rate.

Deploy the surfaces you need. The same commerce-trained intelligence powers all of them — and feeds every signal back into your stack.

01

AI Shopping Assistant

On-site conversational commerce that knows your catalog, answers product questions, and guides shoppers to checkout.

  • Automatic product detection on every PDP
  • Natural language search across your catalog
  • Split-pane chat + product/cart view
Explore Shopping Assistant
02

Dynamic FAQ

AI-generated FAQ that answers from your actual product data, policies, and shipping rules — not a static page shoppers ignore.

  • Catalog-aware answers, auto-refreshed
  • Schema.org JSON-LD for SEO and AI crawlers
  • Deploys as a widget or embedded section
Explore Dynamic FAQ
03

Agent Commerce

Make your store discoverable and purchasable by off-site AI agents. Built on MCP, with affiliate attribution baked in.

  • Public MCP endpoint per store
  • Agent affiliate codes + commission tracking
  • Works with ChatGPT, Claude, Perplexity
Explore Agent Commerce

Experience how ChatCast transforms customer support and drives sales with AI-powered answers.

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The details that separate a demo from a deployable system.

Zero-config context

Automatic product detection

Drop the widget on any PDP and it grounds in the right SKU, variant, price, and availability — no manual mapping, no product feed wiring.

Works across Shopify, custom storefronts, and headless builds.

Instant time-to-value

Generate intents with AI

Point us at your catalog and FAQs. Our model proposes intents, triggers, and responses in seconds. You review, edit, and ship — no prompt engineering.

New intents auto-expand as your catalog grows.

Plugs into your stack

Webhooks to your tools

Every captured lead, support topic, and conversation signal fires to any webhook URL you configure. We don't replace your CRM or helpdesk — we feed them.

Works with HubSpot, Salesforce, Klaviyo, Zendesk, Intercom, Gorgias, Attio, Zapier — anything that accepts webhooks.

Engineered for production

Shadow-DOM widget v2

14.5 KB gzipped, style-isolated from your theme, no layout shifts. Inline, floating, or chat-input-bar launcher — all from the same bundle.

Preact + Shadow DOM. Hostile-CSS test harness included.

Integrations

Add any webhook URL in the ChatCast dashboard. We post leads, support topics, and conversation events as structured payloads — your tools take it from there.

HubSpotCRM
SalesforceCRM
AttioCRM
KlaviyoEmail
ZendeskHelpdesk
IntercomHelpdesk
GorgiasHelpdesk
FrontHelpdesk
ZapierAutomation
MakeAutomation
n8nAutomation
Your toolAny webhook URL

CRM

Push qualified leads with full conversation context.

Helpdesk

Route support topics as tickets to your agents.

Email / Marketing

Sync abandoned carts and high-intent signals.

Analytics

Stream events to your warehouse or BI stack.

If your tool accepts webhooks, ChatCast works with it.

5 min

One-click install. Products, descriptions, policies auto-sync.

5 min

Style your FAQ widget and AI Assistant to match your brand. Drop them on any page.

5 min

FAQ widget and AI Assistant on your store. Start helping customers. Done.

The third surface

Shoppers are moving from search boxes to AI agents. ChatCast makes your catalog, policies, and offers available where those agents look — and gets you paid on every attributed sale.

Discoverable via MCP

A public MCP endpoint per store. ChatGPT, Claude, and Perplexity can search your catalog and quote your answers.

Affiliate attribution built in

Agents get unique discount codes. You pay commission only on attributed sales — tracked in the dashboard.

Your own agent network

Run campaigns, manage offers, and build a roster of AI agents who sell for you off-site.

Every plan starts free. Upgrade when conversations turn into revenue. Bill through Shopify or Stripe — cancel any time.

See full pricing

5 plans. Free forever tier. No credit card to start.

View pricing

Start free. Live in 15 minutes. No credit card required.

Frequently Asked Questions

Everything you need to know about Dynamic FAQ

How is Dynamic FAQ different from a regular FAQ page?
Traditional FAQ pages are static documents you write once and forget—and they hide in your footer where shoppers never find them. Dynamic FAQ learns from your actual product data—descriptions, specs, reviews, policies—and surfaces contextually relevant answers right on each product page. It stays current automatically as you update your catalog, so shoppers get accurate answers at the exact moment they’re making purchase decisions.
How does Dynamic FAQ help recover lost sales?
68% of shoppers abandon when they can’t find answers to their questions. Dynamic FAQ surfaces your product knowledge at the moment of decision—before shoppers leave to search elsewhere or abandon their cart. Stores using Dynamic FAQ see measurable conversion lifts because questions get answered instantly, 24/7, without waiting for support responses.
What analytics and insights do I get?
Dynamic FAQ logs every question shoppers ask, showing you exactly what information they’re looking for. You’ll see trending queries, unanswered questions that need attention, and patterns across your catalog. This question intelligence helps you identify gaps in your product pages and prioritize content improvements that directly impact sales.
How quickly can I get Dynamic FAQ running on my Shopify store?
About 15 minutes. Install from the Shopify App Store with one click, customize colors and positioning to match your brand, and activate on your product pages. No developers needed. Most stores are live and answering questions within the hour.
What does Dynamic FAQ cost?
ChatCast is a predictable monthly subscription—not per-query billing. Dynamic FAQ is included in every plan, from the free tier (no credit card required) up to Enterprise for high-volume merchants. Every plan includes unlimited widget customization and zero per-query costs. Current plan limits and pricing live at chatcast.io/pricing.
What happens when the AI can’t answer a question?
If Dynamic FAQ doesn’t have enough information to answer confidently, it will acknowledge that and offer to connect the shopper with your support team. Every unanswered question is logged in your analytics so you can identify gaps and add that information to your product pages or policies.
Will the widget slow down my product pages?
No. The widget is lightweight (under 50KB) and loads asynchronously after your page content. It has zero impact on your Core Web Vitals or page speed scores. We also cache responses to ensure sub-second answer times.
Can I customize what the AI knows and how it responds?
Yes. You control what data sources Dynamic FAQ learns from—product descriptions, reviews, shipping policies, return policies, and more. You can also set the tone of voice, add custom instructions, and review/edit suggested answers before they go live.
Is customer data safe?
Absolutely. Chatcast is GDPR compliant with enterprise-grade security. We’re a data processor—you own all shopper data as the data controller. Conversations are encrypted in transit and at rest. We can share our data processing agreement (DPA) on request.