AI assistant pricing: free until you outgrow it.
Every plan starts free. Upgrade when conversations turn into revenue. Transparent limits, no setup fees, no contracts.
Free
Free
Get started with Chatcast at no cost — basic FAQ and AI assistant widgets for evaluation.
Trying Chatcast before committing
- Up to 200 responses per month
- Up to 50 products
- Basic FAQ and AI assistant widgets
Starter
14-day free trialSmall Business
Full FAQ styling, AI assistant access, and branding for growing storefronts.
Small brands polishing their customer experience
- Up to 500 responses per month
- Up to 500 products
- Full FAQ styling
- Basic AI assistant
- Custom branding
Growth
Recommended14-day free trialMost Popular
Full AI assistant capabilities with analytics for scaling businesses.
Growing brands ready to scale conversational commerce
- Up to 2,000 responses per month
- Up to 2,000 products
- Analytics dashboard
- AI assistant
- API access
- Custom branding
Pro
14-day free trialScale
Full AI capabilities with priority support and unlimited products.
High-volume brands with advanced conversational needs
- Up to 10,000 responses per month
- Unlimited products
- Full AI assistant
- Analytics dashboard
- Priority support
- API access
- Custom branding
No credit card to start
Free plan requires no payment details.
Shopify Billing for app installs
Shopify merchants approve paid plans in Shopify and see the charge on their Shopify invoice.
Cancel any time
No contracts, no cancellation fees. Your data stays yours.
“Chatcast paid for itself on the first day we installed it — and unlike putting our budget into more paid ads, the revenue compounded every month as retention increased and the customer insights boosted our top of funnel.”
Manouk
CEO, Supercilium
Got questions?
01Do I need a credit card to start?
No. The Free plan is genuinely free and requires no payment details. You only enter billing information when you upgrade — and even then, you can pay through Shopify if your store is connected.
02Can I switch plans any time?
Yes. Upgrade, downgrade, or cancel at any time. Changes take effect immediately and we prorate the difference automatically.
03What counts as a 'response'?
One response = one AI-generated answer to a shopper question. Each plan includes a monthly response allowance — if you exceed it we'll prompt you to upgrade rather than cut you off mid-conversation.
04How does billing work for Shopify stores?
If you install chatcast through the Shopify App Store or Shopify OAuth, paid plans are approved in Shopify and appear on your Shopify invoice. Direct non-Shopify integrations are handled separately.
05What happens if I exceed my plan's response limit?
We show a soft warning in your console and prompt you to upgrade — we won't silently disable your widget or leave shoppers without answers. You're always in control of the upgrade.
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