An AI chatbot that makes your store adapt through conversation.
One brand-trained assistant on every surface — chat, FAQ, recommendations, support. Your site stops looking the same to every shopper and starts answering them.
Four surfaces. One assistant.
Every conversation runs through the same intent classifier and the same brand voice, then dispatches to the right skill. No swivel-chair between FAQ vendor, chat vendor, recs vendor and support vendor.
A brand-trained assistant on every PDP
Conversations that know your catalog, policies and inventory. Answers shopper questions in your tone, surfaces the right products, hands off to support only when it has to.
A self-updating FAQ widget
Answers come from your actual catalog and policies, not templates. Reads ingredient lists, shipping zones, return windows, fit guides. Updates as your store does.
Personalized product artefacts
Generates inline PDPs, compare cards and bundles inside the conversation. The shopper sees the right product set without leaving the chat.
Cart-aware deflection
Knows what's in the shopper's cart, what they've looked at, and what's in stock. Resolves the easy 80% so your support team owns the 20% that matters.
Common questions.
01How is this different from a chatbot?
A chatbot answers messages from a script or a general-purpose LLM. Chatcast classifies the shopper's intent first, then routes to a deterministic skill — catalog search, attribute lookup, policy index, recommendations — so answers come from your store's actual data, not a model's general knowledge.
02Where do the answers come from?
From your live catalog, policies and FAQs. Chatcast ingests and structures your store data, and the assistant retrieves from it. The LLM phrases the answer; it doesn't get to invent the facts.
03Does it work with my Shopify theme?
Yes. The assistant installs as a Shopify app embed and renders as a widget on top of any theme — no theme rework or code changes required.
04Can it hand off to my support team?
Yes. The assistant resolves the repetitive majority of questions and streams leads, unanswered questions and conversation events into your existing tools — helpdesk, CRM or email — via webhooks.
05How much does it cost?
Every plan starts free with no credit card. Paid plans run from $29 to $199 per month, and Shopify installs bill through your Shopify invoice.
Get a free product data quality audit.
Find out which product attributes LLMs are missing on your catalog — and what it's costing you in agentic search visibility. No call required, the report lands in your inbox.